Forum Discussion
Can I remove Carrier Lock on a fully paid iPhone
Hi, I wish to know whether an iPhone Carrier lock (SIM LOCK) by T-Mobile fully paid can be legally be UNLOCK ?
alainbastien wrote:
The seller / owner is not responding. May be away.
If returning it to the seller is an option. Return it. Otherwise, you are out of luck.
gramps28 wrote:If you're the original owner with a Tmobile account and meet the requirements in the link below you can request a code.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Gonna throw something in that I doubt will matter to the OP but may to others reading this thread. I'm going to start a new thread about this…..
From the 5G for free promotion, I traded in a 4G phone we had as a backup should a DD become damaged, lost, or otherwise unusable while we shopped/waited for a deal on a replacement. The free 5G was a Galaxy A32. Free meaning the normal 24 month purchase payment was offset by a matching credit from T-Mobile. Never used the phone just powered it up now and then to get software updates.
After the final payment I attempted to unlock the A32. The procedure just gave a cryptic error code and a broken link to get more info. I called CS and after a bunch of head scratching got bumped up to a higher level of support. They just head scratched for awhile until finding some fine print in internal documents saying a phone has to be in service to be unlocked AND in service status can take 40 days to register.
Needles to say, a customer is not going to throw their high end DD in a drawer for 40 days to get their likely never to be “used” backup phone unlocked.
