Forum Discussion
phone locked to Assurance wireless, need to activated on Tmobile in order to be unlocked
Can Tmobile help unlock my phone bought from Assurance wireless? My phone is qualified for unlocked, but I no longer has service with them as they told me it would be unlocked automatically which never happened. The phone is Moto G Pure, and it says it's locked to Tmobile. Do I have to buy Tmoible service in order to have it unlocked.
You should contact Assurance wireless since Tmobile can only unlock phones they sell.
You should contact Assurance wireless since Tmobile can only unlock phones they sell.
did you put a TMO sim card into it when you were trying to see if the phone was unlocked or not?
