Forum Discussion
sim locked carrier lock
I have just purchased an iphone 14 pro max but its carrier locked by your side could help me to unlock this .
Did you purchase it directly from T-Mobile brand new? Are you a T-Mobile USA customer? There are SIM Unlock Policy requirements that your device and account must meet before the device can be SIM unlocked by T-Mobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
- Zack94Network Novice
syaoran wrote:
OlegUK wrote:
are you able to give me contact information for the former owner?
Abaolutely not! Not even a T-Mobile employee is allowed to give out the personal information of a current or past customer.
No
- syaoranTransmission Titan
OlegUK wrote:
are you able to give me contact information for the former owner?
Abaolutely not! Not even a T-Mobile employee is allowed to give out the personal information of a current or past customer.
- OlegUKNetwork Novice
are you able to give me contact information for the former owner?
- syaoranTransmission Titan
OlegUK wrote:
Good afternoon, I bought an iPhone 8+ from a friend, but it turned out to be blocked by the operator, I am not a T Mobile client, and I live in Ukraine, I don't know anything about the old owner, the phone is not stolen, can I somehow unlock it? imei-359401081128149. Thanks in advance for your answer.
No. The only person that can unlock it is the original owner by making the request to T-Mobile once they verify their eligibility.
- OlegUKNetwork Novice
Good afternoon, I bought an iPhone 8+ from a friend, but it turned out to be blocked by the operator, I am not a T Mobile client, and I live in Ukraine, I don't know anything about the old owner, the phone is not stolen, can I somehow unlock it? imei-359401081128149. Thanks in advance for your answer.
- gramps28Router Royalty
Abkhan wrote:
I'm from Pakistan I buy OnePlus Nord N20 5G . But this mobile Sim network lock can you unlock this device
See the above best answer. Are you a Tmobile USA customer since that's one of the requirements.
- AbkhanNetwork Novice
I'm from Pakistan I buy OnePlus Nord N20 5G . But this mobile Sim network lock can you unlock this device
- syaoranTransmission Titan
Did you purchase it directly from T-Mobile brand new? Are you a T-Mobile USA customer? There are SIM Unlock Policy requirements that your device and account must meet before the device can be SIM unlocked by T-Mobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
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