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SCOLCLASS's avatar
SCOLCLASS
Newbie Caller
Hace 3 años

Unlock code

When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14.  Phone is paid for,.

 

  • SCOLCLASS wrote:

    When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14.  Phone is paid for,.

     

    Also if you meet the requirements Tmobile will send you a text letting you know it's unlocked

    I received a text letting me know my Pixel 6 was unlocked after 40 days.

  • Frandy12's avatar
    Frandy12
    Network Novice
    gramps28 wrote:

    Even though T-Mobile owns Metro you need to contact Metro to fix this issue.

    Merci 🙏

  • gramps28's avatar
    gramps28
    Router Royalty

    It's to make sure that you stay with Tmobile. With it being an Android you can get a temporary unlock for 30 days.

  • Darkside59 wrote:

    I'd ordered my S23 Ultra 512GB. Once I got it in the mail. I'd paid it off. Why the 40 days wait after I'd paid it all in full? Shouldn't I have all rights to my phone since it's all paid off?

    pretty much the same no matter which carrier you go with. some you must do more than 40 days before you can request the unlock..

  • Mbattal's avatar
    Mbattal
    Network Novice

    Hello When I go to the unlock page for my samsung s22 it says not eligible to be unlocked code 8 , 9.

    Any solutions?

  • syaoran's avatar
    syaoran
    Transmission Titan
    Mbattal wrote:

    Hello When I go to the unlock page for my samsung s22 it says not eligible to be unlocked code 8 , 9.

    Any solutions?

    That sounds like it is due to the device still being on an EIP.  The device must be comoletely oaid iff before being eligible for a permanent SIM unlock.  

    https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

    You can reach out to the T-Force Team though through Facebook or Twitter to see if an exception can be made as long as you meet all of the other SIM Unlock Policy requirements.  

  • Hello when I go to the unlock page for my Samsung s21 it says not eligible to be unlocked code 19 any solution?