Unlock code

Hello when I go to the unlock page for my Samsung s21 it says not eligible to be unlocked code 19 any solution? 

Mbattal wrote:

Hello When I go to the unlock page for my samsung s22 it says not eligible to be unlocked code 8 , 9.

Any solutions?

That sounds like it is due to the device still being on an EIP.  The device must be comoletely oaid iff before being eligible for a permanent SIM unlock.  

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

You can reach out to the T-Force Team though through Facebook or Twitter to see if an exception can be made as long as you meet all of the other SIM Unlock Policy requirements.  

Hello When I go to the unlock page for my samsung s22 it says not eligible to be unlocked code 8 , 9.

Any solutions?

Darkside59 wrote:

I'd ordered my S23 Ultra 512GB. Once I got it in the mail. I'd paid it off. Why the 40 days wait after I'd paid it all in full? Shouldn't I have all rights to my phone since it's all paid off?

pretty much the same no matter which carrier you go with. some you must do more than 40 days before you can request the unlock..

It's to make sure that you stay with Tmobile. With it being an Android you can get a temporary unlock for 30 days.

I'd ordered my S23 Ultra 512GB. Once I got it in the mail. I'd paid it off. Why the 40 days wait after I'd paid it all in full? Shouldn't I have all rights to my phone since it's all paid off?

gramps28 wrote:

Even though T-Mobile owns Metro you need to contact Metro to fix this issue.

Merci 🙏

Even though T-Mobile owns Metro you need to contact Metro to fix this issue.

Son operateur est MetroPCs T-mobile

Are you using the Tmobile USA network and is it a Tmobile USA branded phone?