Forum Discussion
Still waiting for my trade in credits for my 4 x iPhone 12
In May 2023 I traded in 4 iPhone 12 Pros with promised credits of $300 each for a total of $1,200. I never received a single credit. I called four times - the first time, someone said that they will ...
contact TMO either through Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.
I dislike outsourced customer service. They don't get paid well and they don't have the authority to make decisions. I am sure there are financial incentives attached to tiring customers out.
