Forum Discussion
5G Internet Showing Incorrect Location
Recently installed 5G home internet and it won't give me the correct location. Google Maps has no idea where I'm at but more importantly my local channels on FuboTV are not showing up anymore. How do I set the location on my 5G Gateway?
Location for T-Mobile's 5G service reflects where the signal from the towers connects to ground based servers and infrastructure. This can sometimes be hundreds of miles away and even further. This is how the service works.
Papigoe wrote:
This is a deal killer for me. It is very important that I receive local news and CNN (which has also gone missing). Fortunately fibre is coming very soon.
NOT a TMO Home net user but i know i have heard of people paying for a static IP to resolve a lot of this..which makes zero sense to me since im with Comcast and dont have these issues..but its been mentioned quite a few times in different threads.
The fault really lies with content providers that rely solely upon third party IP-address based geolocation services to determine location for local channels delivered. IP-addresses say nothing about your physical location other than your country and who owns the IP-address block. IP-address based geolocation services have been inherently inaccurate but worked well with traditional wire-line based services due to the manner in which those carriers assigned IP-addresses by region. Mobile Carriers (with an emphasis on the mobile) don't have that luxury. Neither do satellite internet providers where your point of presence is thousands of miles away at a Gateway typically.
Nevertheless. some content providers have figured out how to properly address location and provide more flexible mechanisms to endure the proper home location. YouTube TV stands out as a prime example of this. FUBO, Hulu and other that rely on third party IP-address based geolocation services should follow YoutTube TV's lead.
@syaoran provides the short form answer.
Guppy_puppy wrote:
When a company sells home internet, I expect it to be like every other home internet. It's not really my concern that "oh well that's just the way it works". Like others have said, we rely on accurate location services. If T-Mobile can't provide that, they should stop selling these devices until they get the issue figured out and refund all the people that have wasted their time on this.
Your expectations prove you can not be bothered with learning anything. I should imagine there are other aspects of yer life where this causes you grief. I strongly suggest using a provider what's signal comes to yer house via cable of some sort be it coax or Cat5.
When a company sells home internet, I expect it to be like every other home internet. It's not really my concern that "oh well that's just the way it works". Like others have said, we rely on accurate location services. If T-Mobile can't provide that, they should stop selling these devices until they get the issue figured out and refund all the people that have wasted their time on this.
Dani333 wrote:
So it appears the gateway is returning a location about 50 miles away, which should be ok. Problem is I'm not getting local channels on FuboTV through my Samsung TV.
Put in a support request to FuboTV.
Your router’s IP can change several times a day, and be a different location every time.
Guppy_puppy wrote:
What a cop out of an answer. T-Mobile's product is defective. It changes all time time. Today, it is saying that i am 278 miles from where I am located. FIX THIS
Guppy_puppy wrote:
What a cop out of an answer. T-Mobile's product is defective. It changes all time time. Today, it is saying that i am 278 miles from where I am located. FIX THIS
Because the signal travels via microwave towers located all over the US, the IP number is what is assigned tae the particular tower. This is not an infrastructure based ISP like ATT, Comcast, and others.
This is a deal killer for me. It is very important that I receive local news and CNN (which has also gone missing). Fortunately fibre is coming very soon.
What a cop out of an answer. T-Mobile's product is defective. It changes all time time. Today, it is saying that i am 278 miles from where I am located. FIX THIS
The channels you receive is based on your IP address. Because your IP is being issued 50 miles away. I doubt Fubo will be able to do anything about that.
So it appears the gateway is returning a location about 50 miles away, which should be ok. Problem is I'm not getting local channels on FuboTV through my Samsung TV.
Put in a support request to FuboTV.
