Amazon Fire Television

testaccountsocial wrote:

charjo26 wrote:

I am currently in the same boat. I called last week when I was denied and was told that I activated service on 11/30/2023 and the promotion only ran from 11/24/2023 to 11/29/2023. I received the device on 11/30/2023 and signed up for the service during the eligible window. I called last week and was told I could receive the TV and should receive the TV redemption code within 24 hours. Today I called back because I still had not received any update. I have already been on the phone 55 minutes and I have spoken 3 representatives so far. 

Did you get any update?

Still have not received the tv, I was given a $40 credit on my last call as courtesy and was told I should receive the code within a week. It's been a week, no code nor a call back as I was promised by the rep I spoke to. I spoke to a manager and he said this has happening to a lot of people and they have escalated the issue. They are "supposedly" giving out the redemption codes he said. I am calling back again tomorrow in hopes of getting the TV. And I will cancel the service it's not working out but I will get the tv on principal alone.