Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
IraR wrote:I found some advice saying I should log into my router and create a separate SSID for the 2.4 ghz band and connect my printer to that. I used the tmobile internet app to log into my router but the only choices were either the 5ghz band or the 2.4 ghz band. I have a 5g phone so I can't just change my router to 2.4 ghz because then my phone won;t have a wifi connection. Does the D371 router allow you to broadcast two bands or offer some other way to log in and check advance settings? ¡Gracias!
The "5G" of your phone has nothing to do with the WiFi bands (2.4 GHz or 5 GHz) that it can connect to….it's referring to the cellular signals it can receive (N41, N71). It shouldn't have any problem connecting to a 2.4 GHz WiFi network that you set up.
