Forum Discussion
Canon Printer/Scanner won't connect to 5G Gateway
I have a Canon MG-3022 printer/scanner. When I was on the trial period of getting the 5G gateway, I could connect the printer portion of my printer/scanner but the scanner would not connect. It's one...
Right, the trick is to have a second Wi-Fi network on your gateway. It should be 2.4 GHz with WPA/WPA2 security for the older devices. You probably still have this; perhaps your printer-scanner lost its connection.
Post again if you need more detailed help.
@nc1037 Im not the OP. Just have a similar issue. I browsed the forum and it Looks like several customers are experiencing the same problem since an update was pushed. I did reboot everything. I also tried joining the 2.4G network directly with my computer and still couldn't see printers. The only way I was able to use print/scan was to direct connect with a CAT5 cable. That's not sustainable, with limited ports already utilized, and multiple printers. When I have a minute I'll call tech support and see if they can help me revert until the issue is addressed. Unless you have any other ideas...
