Forum Discussion
cant view devices in my app
I go to tmobile internet app and try to manage my devices connected to the internet and i always get an error message and i cant view any devices connected to my network
hmkjr1267 wrote:Please post updates or more questions. Thanks.
I’m still having “No devices found” on the T-Mobile app. A third party IP scanner app shows the expected devices and 5 unidentified devices.
However, when I shift to my other ISP, those mystery devices are no longer showing.
(Note that I am running two ISPs -- trying the T-Mobile for better speed and “forever” cost)
My decades of use ISP (Frontier) is an unmeasured service. The rates have been creeping up-- but a call to "retention" gets me back to my original rates for a year. I am riding a dual-link DSL, with a promise of fiber "soon" (been hearing that for a couple of years). A call for tech support generally gets a human being in the US fairly quickly.
The two times I somehow got past the T-Mobile 'bot to get a human being, I got India (I think) and the Philippines. The Filipino lady was speaking english very well.
Frankly, right now the lack of transparency by T-Mobile has me seriously contemplating ending the experiment. And yea I've heard the stories of "lost" returned routers --- which means the "experiment" might cost me another $350ish upon quitting. ---- still contemplating.
