Forum Discussion
Connecting to HP 8620 printer
I see that Im not the only one having this issue. I cannot connect the t mobile gateway to my wireless printer. I read a few of the answers but I am not understanding some of the language being used.
Is there a step by step solution to this somewhere?
Well, if you have the manual for the printer that is a good place to start. I don't know how old the 8620 is but if it is 6-7 years old it will probably only support connecting on a 2.4 GHz radio frequency. The gateway has both 2.4 GHz and 5 GHz radios. 1 - 2.4 GHz and 2 - 5 GHz radios. Connecting the printer to a separate 2.4 GHz SSID will probably be necessary. In effect you would need to get into the administrative interface for the gateway, probably using the T-Mobile home internet mobile application. If you have the Arcadyan gateway or the Sagemcon you would need to to it this way.
You would need to add an additional SSID (network name) on the 2.4 GHz radio and also configure it with WPA/WPA2 authentication type. Then the SSID would need a password/passphrase for security. Once that is done and saved then you can get into the printer menu, on the printer, and navigate to network settings and then have it find the new SSID on the 2.4 GHz radio and provide it with the password you configured. If the printer wants to play on the network it should be able to join. You would need to make sure the printer uses DHCP for its address. DHCP is for receiving a dynamic IP address from the gateway. Once the printer connects to the wireless network then the gateway will be able to offer an IP address on the LAN, local area network, so it can communicate.
Well, it turned out that following the instructions that were given worked. My printer is connected and all is well. Thanks for this TMobile community. Team work makes the dream work.
I hope this gets through to someone. I am having similar problems with my printer, getting it connected. I have the HP Photosmart 6520: 4 n 1. The TMobile will show on the scene, but it is asking for a WPA Passphrase and I have tried all kinds of code, numbers and whatever else I can find to make this connection. So maybe someone can help me understand what the passphrase is? I have had this printer for a long time and it works very well. I don't want to have to pay a new printer.
The second SSID just for the pinter should have no impact on clients on the other SSID. So that is part of the reason for the additional SSID on 2.4 GHz. Keep in mind just because the gateway has the wifi 6 the clients that are 4-5 years old or more have adapters that will only communicate at the earlier wireless speeds even on the wifi 6 network. IF you have new clients with new adapters they will sing. I am glad it worked out. Give me the thumbs up like. That always feels good to get when things work out.
Take care and hopefully the gateway stays stable. The stable T-Mobile solution is not bad. When it gets flakey well not so much but here it has been stable for the most part since January 2021 except for a couple of instances for 3-5 days each.
That worked, Thanks for your help!
Will this slow my internet download and upload speed down?
Also I noticed the printing time process is slower is this normal?
Newer laptops and Apple products with the newer 802.11ax wireless adapters will work quite well against the T-Mobile gateways. Sure some users that game will prefer their gaming routers and I totally get that. For general purpose and streaming the better newer wireless adapters handle the traffic flow better and avoid traffic conflict with other clients on the same wireless LAN much better. As the wireless standards have moved forward and improved for better bandwidth utilization the bandwidth usage has improved as well. At some point in time old tech just fades away or people like me continue to load Linux on the laptops and add a newer USB adapter and keep them going.
Every dog has its day as they say.
I would leave the original SSID as is for clients that can take advantage of the WiFi 6 (802.11ax) capability for band steering etc. Newer clients with newer adapters will be better with the native functionality as designed.
I bought an Epson ET-2760 All in one which works very well and gave me no problem connecting to my Nokia gateway. It connected right away. The ink comes in larger containers and the cartridges are refillable. The print quality is quite good. Much better than the 7 year old Epson Workforce 845 we had which still works for scans but the print heads do not clean well so prints are funky. The printer upgrade for me was worth it. Not as fast as the 845 nor all the trays but plenty for our needs.
I had the same problem with an HP 8600 and the solution outlined by ITinkeralot worked for me.
It is a older printer, i see the the 2.4 and 5 ghz option in the app, the setting is set on automatic if I make this change will this affect the performance of my other devices?
Would a new printer solve the problem?
Well, if you have the manual for the printer that is a good place to start. I don't know how old the 8620 is but if it is 6-7 years old it will probably only support connecting on a 2.4 GHz radio frequency. The gateway has both 2.4 GHz and 5 GHz radios. 1 - 2.4 GHz and 2 - 5 GHz radios. Connecting the printer to a separate 2.4 GHz SSID will probably be necessary. In effect you would need to get into the administrative interface for the gateway, probably using the T-Mobile home internet mobile application. If you have the Arcadyan gateway or the Sagemcon you would need to to it this way.
You would need to add an additional SSID (network name) on the 2.4 GHz radio and also configure it with WPA/WPA2 authentication type. Then the SSID would need a password/passphrase for security. Once that is done and saved then you can get into the printer menu, on the printer, and navigate to network settings and then have it find the new SSID on the 2.4 GHz radio and provide it with the password you configured. If the printer wants to play on the network it should be able to join. You would need to make sure the printer uses DHCP for its address. DHCP is for receiving a dynamic IP address from the gateway. Once the printer connects to the wireless network then the gateway will be able to offer an IP address on the LAN, local area network, so it can communicate.
