Forum Discussion
Digital Picture Frame Connection
We have T-Mobile internet service. Works great. Only one issue. My digital picture frame, Skylight, will not connect. No problem with previous cable internet service. I tried separating the 2.4 from the dual band and only connect to that. I still get "signal lost" error on the digital frame.
I'm having this same issue and wondering if anyone ever found a solution. ¡Gracias!
Some devices cannot see or connect to the gateway's default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your digital picture frame to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
