Forum Discussion
Everything just drops and buffers
I've had this service since Jan with no problems. Lately I've had issues with videos just stop loading on every machine in the house no matter pc or mac, tablets the kids have gamed on just fine dro...
What gateway do you use? You only show the 4G LTE cellular information. The Nokia and the Arcadyan both report primary and secondary signals. The secondary 5G signal and cell metrics would be necessary to determine more about the download speeds. The 4G is used for the uploads. If they have over subscribed the tower that is not right. Here they stopped adding users long ago and will not add more users on the tower. If that is the best they can do that is not a solution. I think you might be getting some poor support response from that agent. They need to explain what is going on and what changed.
