Forum Discussion
Fire TV's won't connect to Home Internet
I have had TMobile home internet for quite some time now. I have two Insignia Fire Tv's that were working just fine with the home internet up until a month ago. They will connect but it says there is no internet, which definitely isn't the case because I have a Samsung smart TV and my bedroom TV's Roku connected to it and both are working perfectly. The speeds are super fast and the connection is very good. I have my network split into 5 and 2.5 and neither works on the Fire TV's. Does anyone know why this is? I factory reset the Fire TV's but that didn't seem to do anything- I even connected them to my phones hot spot so that they could update. My phones hot spot connected well for updating them but it's not fast enough to stream. If anyone has any answers I would appreciate it!
Yes the fire tv remotes use the network to communicate with the TV. I figured out what was wrong though. I went into my gateways settings and noticed that fire tvs connection was diabled. I'm not sure why this was but after I enabled them again and restarted the TV and the gateway they connected again without issue. So the problem has been fixed.
I had the same issue with my FireTV. The issue was the network was set up with WPA2/WPA3 security. Somehow that did not allow my WPA2 only TV to connect. After switching the network to WPA2 all is well.
Lisaruiz148 wrote:
Yep I'm having the same problem. My fire stix will connect to all phones or Wi-Fi but not my TMobile internet
Did you ever figure out this issue? I have the exact same one that I am working on. I have spent hours upon hours looking for a solution.
¡Gracias!
