Forum Discussion
Home Internet Gaming
I have had Home Internet for about a year and I have been able to use it for both work and gaming. However, within the last few weeks, I received a "internet required to connect to servers" error whe...
Thanks for the assist bocaboy2591. Unfortunately, this did not work either. I just got off the phone with Sony and they informed me that because of updates to both T-Mobile and Sony networks, their may be a firewall/security compatibility issue. Here is what they forwarded me
"Use PlayStation™Network to connect your PlayStation system to a PlayStation™Network server or to another PlayStation system. When you're using PlayStation™Network at an office or other location with a shared network, a firewall or other security measures might prevent your PlayStation system from connecting to PlayStation™Network. If this occurs, refer to the port numbers listed below, which are used when you connect your PlayStation system to a PlayStation™Network server.
• TCP: 80, 443, 3478, 3479, 3480
• UDP: 3478, 3479”
I am not sure if checking the ports is possible but I will contact T-Mobile and see if they can reference the information.
