Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping

okboomer wrote:

 One thing the agent told me that I found interesting is that they have a new gateway, which she implied is not made by Nokia, and that they will be shipping it out to existing customers early next year once it completes testing. Evidently, they've had a lot of issues with the Nokia device.

 

There have been rumors of a new gateway, and I’m glad you mentioned that to confirm it and when it might be out.

On the topic of disconnection, I had them about every other day, at least, for over two months and then after the 1609 firmware update, they just stopped completely. I've read a lot of comments, and I've never read of ANYONE with the disconnection problem who called up, and then something the rep said or did fixed it. It's just a component of connection quality and maybe if the new gateway has better antennas, that will improve connection quality. The drastic speed drop during high-traffic hours happens to some unlucky people though, and it kind of mystifies me because one of the features of 5G is supposed to be its ability to handle exponentially more bandwidth per tower than 4G. My high-traffic speed drop is not that significant, from 300 to maybe 150, but only for hours between about 3:30PM to 5PM.

Your 2 years of a fast, stable connection with Spectrum at $30/month means that for two years you have a good alternative, and you'll be able to follow comments of people on how the new gateway is in regard to speed consistency and dropped connections, and in general how T Mobile home internet does as it goes from the present 350,000 customers to millions.  It could get worse, who knows.