Forum Discussion

bostef74's avatar
bostef74
Newbie Caller
Hace 3 años

How to read received texts with T-mobile home internet

I have a T-mobile home internet line and I’m trying to create a T-mobile Tuesdays account but when I go through the register procedure, it keeps sending me a PIN by text that I need to proceed and I don’t know where I can see these texts… anyone can help?

  • MelTX's avatar
    MelTX
    Transmission Trainee

    The previous entry questioned which gateway was being used.  FWIW - I experienced this missing-PIN problem with the gray/round gateway and suggested a dummy-SMS to cause accumulated messages to scroll-down.  Later… I changed to a black-square gateway and was able to see ALL messages… albeit with very awkward scrolling.  SO ??? - maybe this feedback will be useful for someone ???

  • darciannb's avatar
    darciannb
    Network Novice
    kitsune111 wrote:

     

    Thanks for the tip!  This worked for me (Nov 2022) and allowed me to sign up for the Tuesday’s promotions in the app using the pin sent to the gateway.

     

    Do you have the square gateway?

     

  • MelTX wrote:

    My own NOKIA gateway had problems displaying messages.  The most recent message seemed to be at the top of a non-scrollable list --- so it was not accessible.  

    I eventually used my phone to send a SMS message to the DUMMY-number of the gateway.  That new message seemed to cause the message-list to scroll-down. That exposed the message containing the PIN-number.

    {{{ I realize this is an OLD topic but perhaps this procedure may be helpful for others? }}}

    Thanks for the tip!  This worked for me (Nov 2022) and allowed me to sign up for the Tuesday’s promotions in the app using the pin sent to the gateway.

  • MelTX's avatar
    MelTX
    Transmission Trainee

    My own NOKIA gateway had problems displaying messages.  The most recent message seemed to be at the top of a non-scrollable list --- so it was not accessible.  

    I eventually used my phone to send a SMS message to the DUMMY-number of the gateway.  That new message seemed to cause the message-list to scroll-down. That exposed the message containing the PIN-number.

    {{{ I realize this is an OLD topic but perhaps this procedure may be helpful for others? }}}

  • huynhl's avatar
    huynhl
    Newbie Caller
    tomwil wrote:
    bostef74 wrote:

    No, I have a new KVD21. The LCD screen is on the side, it has a message section where I received messages related to the service but no texts.

     

    You may be right, that the KVD21 will not accept text messages.

     

    Manual, page 21:

     

    https://www.t-mobile.com/support/public-files/attachments/t-mobile-arcadyan-kvd21-user-guide-english.pdf

     

    These messages come from the T-Mobile network and may provide outage information or other important updates.

     

    https://www.reddit.com/r/tmobileisp/comments/sahquw/kvd21_sms_messages

     

    Can anyone else confirm?

     

    I have the same thing, I have KDV21 can not get text message code that t-mobile Tuesday sent

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    bostef74 wrote:

    No, I have a new KVD21. The LCD screen is on the side, it has a message section where I received messages related to the service but no texts.

     

    You may be right, that the KVD21 will not accept text messages.

     

    Manual, page 21:

     

    https://www.t-mobile.com/support/public-files/attachments/t-mobile-arcadyan-kvd21-user-guide-english.pdf

     

    These messages come from the T-Mobile network and may provide outage information or other important updates.

     

    https://www.reddit.com/r/tmobileisp/comments/sahquw/kvd21_sms_messages

     

    Can anyone else confirm?

     

  • No, I have a new KVD21. The LCD screen is on the side, it has a message section where I received messages related to the service but no texts.

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    bostef74 wrote:

    I have a T-mobile home internet line and I’m trying to create a T-mobile Tuesdays account but when I go through the register procedure, it keeps sending me a PIN by text that I need to proceed and I don’t know where I can see these texts… anyone can help?

     

    If you have the round gateway, you swipe the top LCD screen to reach the texts.