HP Printer Wireless Set up Issue

Pbcgal wrote:

I had the same issue with my hp envy.

I downloaded the TMobile Internet app. Went to Networks. Found the TMOBILE network and clicked the right arrow

Changed the frequency band to 2.4

WPA version to WPA/WPA2

WPA encryption to TKIP & AeS

Now it works .

 

Thank you, thank you, thank you.  This worked for me and my HP Officejet 6000.  Thought I was going to have to return my gateway and stick with Xfinity.  Tmobile you should share this with your tech people.  I was on the phone a long time trying to figure this out.  Had to type multiple phrases in google to finally find this post.