Forum Discussion
I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi
I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi when i select it and connect, try to. Unsure what windows troubleshooting I need to do b...
I did a pc reset after trying a restore and it worked.
I realize I had network drives mounted via old network which may have been the problem?
Then you shouldn't have a problem with WPA2. If every other device is connecting to the gateway, there is no reason your laptop shouldn't be able to connect as well. Are you using a proxy, or a VPN, or have you changed your DNS settings? Turn off your proxy settings, if you have any, disable your VPN temporarily, and erase your DNS settings. DNS should default to 192.168.12.1. and be the sole entry. After your computer is connected to the T-Mobile gateway, you can modify DNS to, say, Google at 8.8.8.8.
One last thought: make sure you didn't assign a static IP to your laptop. That would definitely screw things up since it is almost a surety that the IP schema is different.
