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CondoCat's avatar
CondoCat
Newbie Caller
Hace 3 años

laptop sees my network but I can't connect

I've been trying  for two weeks to get my laptop to connect to my network. Both TV, cell phone and Tablet connect just fine. My network shows up on the "available" Networks, but when I try to connect...
  • tomwil's avatar
    Hace 3 años
    CondoCat wrote:

    My Laptop is a 2016 HP Notebook. It has a Realtek RTL8188EE 801.11bgn Wi-Fi adapter which is up to date and working fine.

     

    I have basically the same laptop with the same adapter, that had the same problem with wifi6.  The four solutions usually mentioned on this community are:

     

    1. Be sure the Realtek driver is the most current version.
    2. Activating and renaming the SSID of one of the 2.4GHz channels so that it is not name shared (basically allowing non-WiFi6 access)
    3. Lowering the transmission mode to an older standard (example, ax/g to n/g)
    4. Lowering the encryption (WPA) to an older standard (example, WPA3 to WPA2)

    https://community.t-mobile.com/tv-home-internet-7/windows-laptop-can-t-find-t-mobile-home-internet-network-but-all-other-devices-can-34563/index2.html