Forum Discussion
No network connection in mexico
I'm in mexico right now and i cant make calls or text messages, It says no network connections. I even tried turning on the roaming, but is not working.
Have you also tried enabling the service using the # method on our Servicios de roaming internacional page?
Oh goodness!
I hope you found a resolution as this was a few days ago.
If not, what kind of account do you have and do you know what rate plan?
-Lauren
Have you also tried enabling the service using the # method on our Servicios de roaming internacional page?
Having the same problem. Have tried the prompts. Have zero service in Cancun. Cannot send or receive texts. Data not working. Having to rely on wifi while at resort for internet but unable to even send a message to my party members here. ¡Ayuda!
Same here, I have no connection in Mexico, but my does have internet. The strange thing is the Im able to connect just while using a VPN.
are you by chance using a esim? for some reason international roaming and the esim just doest mesh up. physical sims work fine though.
Yes I'm on a eSim, it did work last time I was traveling, same phone, same setting. But it seems that I will need to switch back to physical sim.
