Forum Discussion
MESH Extender - Solid White Light
The MESH has a solid white light. No matter what I do, I cannot get to blink white for set-up. This unit was working fine for nearly two months, now it just has a solid white light and doesn't connec...
I called T-Mobile and told them I worked through all of the troubleshooting for the Mesh EXT. He told me to just take to my local store and have them replace the Mesh Ext with a new unit. Which they did and it is working flawlessly,….for now 😏
Same thing happened to me.. I tried troubleshooting it on my own and after everything failed I finally called tmobile to report it but they sent me to tech support of course. They just had me do all the things I already tried and spent hours doing that with no luck. Finally just told me to replace it (literally what I called for) and to take it to a store. The store acted like they were confused and didn't know what to do. Did end up getting a replacement though, which worked well for about 3 weeks. It's been solid white for about 2 weeks now. When i try reconnecting, i just go through all the steps as if its blinking white even though its not. After trying to reconnect, it ends up saying that the signal is still too poor. Ive tried moving it everywhere and even using ethernet. Same result. I dread having to go through this all over again knowing I'm not the only one on their 2nd or 3rd mesh.
