Forum Discussion
Not routing on band n41
About a month ago, my HINT stopped passing internet traffic. I checked the status and found that I was now connected on band n41 (always n71 before). I assumed they had upgraded my tower and contac...
I went through a chat via the marketing web page once. It was a live chat not the bot but it began with the web bot. Maybe with a call and request to talk to a customer service representative. What worked last summer might not work as well or the same.
if you are 10 miles away the n41 probably will not reach that far. Everything I researched suggest not. I had the n71 from the tower 5.3 miles due north of us and recently the 5G changed to n41. I now have a lower power received but the signal quality is improved and also less noise. Performance is better and speed can be 2x what we had. Like you I can see the full tower as we live on a ridge of the Smokey Mountains. So no obstructions does help.
