User Profile
kkl
Roaming Rookie
Joined 3 years ago
User Widgets
Contribuciones
Re: SIM not found error message
Thanks. Something similar is going on athttps://forums.lenovo.com/t5/motorola-edge-2022/SIM-Card-and-Network-Connectivity-Issues-after-A13-update/m-p/5290009?page=1. However, I took my phone to the local store and they replaced the SIM. Knock on wood, the problem hasn't returned in 24 hours.69Visto1like0ComentariosSIM not found error message
I upgraded to a Motorola Edge 2022 through T-Mobile about 7 months ago. It's now on Android 13. For the past week or two, at least once or twice a day, I get a notification that "SIM card not found" and the status shows no mobile data. I can't make or receive calls when that happens. The only way I can get it to resolve is to physically remove the SIM card and put it back. Power cycling doesn't work. The phone and SIM are not damaged. Reddit users have also reported this and believe that it is a Motorola software problem, which seems likely. What is my best recourse for resolving this bug? Gracias.333Visto0likes2ComentariosRe: Not routing on band n41
I was aware that n41 might be a problem when enabled, but I don't think that distance is the issue but rather a network problem. Signal strength is reasonably good. My cell phone can see band 41 when driving around the tower and won't use that channel (shows as neighbor channel in Network Cell Info app). Most people seem to have the problem of their hotspot locking onto band n71 and they have trouble getting it to use n41. I was perfectly happy with my service on band 71 for 10 months, getting better than 75Mbps, sometimes up to 125.39Visto0likes0ComentariosRe: Not routing on band n41
Thanks for your reply iTinkeralot. In my case, it's pretty straightforward. I live in the mountains and have line of sight to a single T-mobile tower. It's 10 miles away, but there are no obstructions; I can see the entire tower (with binoculars). I'm not within range of any other towers. How do I reach a "customer satisfaction representative"?39Visto0likes0ComentariosNot routing on band n41
About a month ago, my HINT stopped passing internet traffic. I checked the status and found that I was now connected on band n41 (always n71 before). I assumed they had upgraded my tower and contacted T-Mobile via Facebook. They confirmed the tower was having maintenance but that "parts were missing." Three weeks later, they said the maintenance was complete. Still no HINT for me. They told me it could take another 10 days for it to start working. Apparently magic was supposed to happen. My Nokia hotspot is still locked on band n41. Signal strength is usually better than -90 but sometimes goes to nothing. When doing a trace route, I get one hop beyond the hotspot, so I'm hitting the tower, and nothing more. I've tried to explain to T-mobile that there seems to be a routing issue with band n41 not getting routedbut they have no understanding of the issue. My cell phone doesn't connect to band n41 and has no internet issues. There's not much left for me to do besides cancel as I've had no service for a month and T-mobile is content to do nothing. I asked for them to escalate the problem or open a new ticket with excuses that equated to "no". I thought I'd check here for any ideas.823Visto0likes7Comentarios