Forum Discussion
2.4 ghz not showing
I've had Tmobile Internet for about 7 months now. I did not have this problem until yesterday. I moved my router to a new location to see if I could connect to devices in the basement - didn't work, ...
- Check router settings to ensure both 2.4 GHz and 5 GHz networks are active.
- Ensure the 2.4 GHz network SSID is visible (not hidden).
- Confirm your device supports the 2.4 GHz network.
- Try forgetting and reconnecting to the 2.4 GHz network on your devices.
- If all else fails, contact your internet service provider for assistance.
I contacted TMobile and did a factory reset of the modem and re-installed everything. So far, so good.
But I do not understand it, and I do not understand if this will happen again. it was a complete pain the bottom to do this
Also, one other thing when it came back up after re-set everything was trying to set to WPA3 for security. A lot of devices can't work with WPA3, so set it to WPA2 and it works fine.
