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Jeff
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Joined 3 days ago
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Old T-Mobile Internet App works, New T-Life app Doesn't
T-Mobile nagged me to use the new T-Life app for managing my TMHI 5G Gateway. So I did. I set it up a few days ago and it was working fine. I'm using both together with the old app. The problem is the new app now doesn't work. After a power outage, we got things back up and running. The Gateway is connected to the internet, all devices connected to it, it is speed testing at ~400Mbps, and is working fine. The old T-Mobile Internet App correctly shows it is connected with a good connection. But the new T-Life app says our 5G Gateway is "Offline." That's wrong. It's very much online and working. Seems T-Mobile released this app before it was ready for prime-time. I don't really have a problem with this situation. I'm just noting it here because T-Mobile doesn't provide another way to give this feedback. I'm not going to use the new app until I absolutely have to. T-Mobile better get the new app right and working correctly before they retire the old one and make me use it.65Visto2likes0Comentarios