Forum Discussion
Kev_N
Hace 2 añosNewbie Caller
Ring doorbell and T-mobile home internet
Hi everyone. I wanted to share an issue present with Ring video doorbells and T-mobile home internet. I had a ring doorbell 3 that was constantly trying to update and failing, so much that ring sent ...
Writergirl
Hace 2 añosNewbie Caller
Okay FINALLY got someone at Tmobile who knew what was happening. He had me create a second channel on the 2.4 instead of the 5G and then log into that with my phone and then put the RING on that. It didn't work at first so he sent a ticket up to a higher level of tech support because it was stopping at 95% and told me to check again today and try again so I did and it's now working fine. :) YAY!! This all said, he was the only one who knew because he also has a RING doorbell.
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