Forum Discussion
t-mobile access point (white disk)
I just upgraded to home internet plus, and when I go to try adding an access point it does show the option but it makes it so that I can’t click on it and set it up, help.
I had same issue where T-Life app won't allow me to "add new access point". It turns out you don't need to add it manually in the app. Here's what I did.
- Plug access point device to power and connect to modem using ethernet cable.
- The device will show a blinking white light, implying an internal firmware update. Wait for it to finish.
- wait until the access point device is showing a steady green light, which implies the pairing is complete.
- now you can move the access point device to any preferred location. And it should work after light turns green.
Ttorres wrote:I plugged mine into Ethernet cable and into modem and they turned green within minutes than unplugged and moved. I had to move mine a few times and also rest them to get them to work. And after a day or so the disk show up on my device list.
Do you connect devices directly to access points or just to gateway and then access point takes over automatically when you moved around? Sorry I'm a middle aged rookie.
