Forum Discussion
wyze cameras will not connect since i got 5g internet home gayeway from t mobile
My wyze cameras not connecting to my 5g t mobile internet does anyone know why and can anyone offer help or direction to go thanks
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can "see" it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
Hmmmmm. I have a 2 year old Wyze Cam and a new V3 and and when starting with T-Mobile home internet, I made a separate 2.4 Ghz only network (SSID) and they both connected fine. I find that you may need to run the setup on the Wyze Cam a couple times to get it to complete and even sometimes if it says setup failed it actually worked.
