Forum Discussion
wyze cameras will not connect since i got 5g internet home gayeway from t mobile
My wyze cameras not connecting to my 5g t mobile internet does anyone know why and can anyone offer help or direction to go thanks
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can "see" it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
Erehtolleh wrote:I have the same issue. I have a separate router for Wi-Fi. It's not the wyze cam either. When I switched back to spectrum, wyze cams works fine. Switch back to T-Mobile isp, doesn't work. It's either the Arcadyn unit or T-Mobile network. Very spotty services.
Here is what I had to do to fix the problems with the cameras. I Created 2 separate networks in the T-Mobile app. One specific to 2.4ghz and one totally dedicated to 5g. So I found out it was my desktop Wi-Fi internal board that was conflicting with the cameras as they both were fighting for the 2.4ghz signal. I updated my Wi-Fi internal adapter / board on the desktop to 5g.
WiFi 6E AX210 PCI-E WiFi Card... https://www.amazon.com/dp/B08VWRW7X7?ref=ppx_pop_mob_ap_share
my iPhone and desktop are on the dedicated 5g and cameras on 2.4ghz This Solved the problem of my router rebooting every 5-10 minutes
