Forum Discussion
Ring doorbell and T-mobile home internet
Hi everyone. I wanted to share an issue present with Ring video doorbells and T-mobile home internet. I had a ring doorbell 3 that was constantly trying to update and failing, so much that ring sent ...
Hero J wrote:Hi Kev I thought you were writing my story. Mine just happen last week.
My ring door bell 3 tried to update every live view. Contacted Ring support, they sent me another one. The same problem still existed.
Ring support said Tmobile blocks certain things.
I called T mobile, was told there were no restriction on my account (Tmobile Home Internet).
Tmobile just told me that the device is not compatible with their internet, which doesn't make any sense.I took the door bell to another house with different ISP, it resolved the issue.
I was going to change my other house to T mobile ISP, but now I change my mind because I uses many ring devices.I will get rid of this Tmobile Home Internet if the issue is not fixed and present in the future.
What Gateway are you using? MyQ works fine but I had problems with my EV charger with Sagecom (the one that TMO bricked with recent firmware update). I switched to the newer Arcaydia gateway and it works fine for all my devices. The only drawback is that the Sagecom normally gives me 200-500mbps while the Arcaydia normally gives me 50-150mbps and I had to move it to a different corner of the house to get 5G.
