Forum Discussion
Ring doorbell and T-mobile home internet
Hi everyone. I wanted to share an issue present with Ring video doorbells and T-mobile home internet. I had a ring doorbell 3 that was constantly trying to update and failing, so much that ring sent ...
Hess wrote:I bought my first Ring doorbell this week, and I having this exact issue. My gateway is KVD21, almost a year old. Is there any update?
I think the issue is on T-Mobile backbone network or the edge to internet; not the gateway sitting at my home. I used hot spot on my phone to bypass the home gateway, and still had the same issue. The Ring kept going to Update mode after each event. My cell plan is with T-Mobile! I went to our local grocery store, and had my phone and the Ring doorbell on their network, did a full cycle initialization and update; and I no longer saw update attempts afterwards. I am back at home now, and all is running on T-Mobile home gateway.
