Forum Discussion
T-mobile Gateway
My internet service was pretty good when I first got it. Now trying to watch TV, it does a lot of buffering. Sometimes it takes 45 - 60 minutes to watch a half hour. There are only 2 bars (weak sign...
Suggestions to improve cellular reception:
- Contact support & determine if work/maintenance is being done on the tower. (external influence)
- Evaluate the location of the router with respect to the tower.
- Make sure the router is located at the most optimal location in the home.
- Determine the location of the cellular tower & distance from the home
- Evaluate the terrain between the home & cell tower (clear view, trees, hills, buildings etc.. between home and tower)
- Relocate the router/gateway if possible to a better location in the home.
- Locate close to a window, with no metal screen
Post specific router information to the community conversation:
- Primary & Secondary internet connection information (RSRP, SNR, RSRQ values)
- Primary & Secondary cellular network information (PCI, Band, EARFCN/NR-ARFCN values)
- -Router Model & software version in operation (Nokia or Arcadyan)
With the PCI, physical cell identifier value it is possible to locate where the cellular signal originates. Using the web page cellmapper.net you can leverage the PCI information to find the tower where the cellular signal is broadcasting from. This helps to know how far the tower is from your home and also provides some clues as to how to go about improving the location fo the gateway in your home.
OK so going a bit deeper, here is a chart that helps understand the cellular metrics. When you do locate the gateway in a new location reading the metrics and using the chart helps you know how much better things are. If you improve the RSRP, RSRQ and SINR values better performance is the result.
