Hey,so two days ago I received my tmobile home internet gateway router and it works great with one issue I have not been able to overcome which is I also have the cellspot for expanding coverage in my house as there is hardly any to no signal within the house to use our phones. We have wifi calling and everything enabled and it just didn't work at all, but the cellspot worked great. The issue is the cellspot transmits a tmobile radio signal and my home internet wants to connect to the cellspot because it is the strongest signal it can pick up and obviously that wont work because the cellspot is connected to the home internet gateway router. So is there a way to blacklist or block the home gateway router from using the cellspot signal and to connect to the cell towers instead? With the cellspot off the home internet gateway router works great with awesome speeds, as soon as I plug in the cellspot I get nothing. Any help would be greatly appreciated

I thought the cellspot needed cable for backhaul. Mine was network cabled to the WiFi cellspot. The cellspot into the cable modem. I didn't think the cellspot could work without the cable to take back info from the cellspot. Basically the cellspot provided a way for phones to connect to the internet and network. So in my mind it's a snake eating it's tail. The cellspot is putting out a signal but no info coming in or going out. The home internet gateway is receiving and sending nothing as well. Hope they get this figured out for you.

This is a MAJOR issue. We switched to Tmobile home internet. Get 10x the speed we got with Century Link phone line and less cost. Great.BUT, cellspot does not work with tmobile home internet. Now we have great internet but can't use our cellphones in our house. Always had to use cellspot before with the phone line internet. I will definitely keep the Tmobile home internet but may have to switch to a different cellphone provider….or is there a work-around-way to make cellspot work with Tmobile home internet?

I’ll give this a try : T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) $14 on amazon. connects to weak cell tower signal and boosts it in your house. kyp!

snn_555 wrote: Again the gateway is going to take the strongest signal that is T-Mobile whether it is a cell spot or a tower. What was the purpose in having the LTE cell spot still plugged in and functioning? easy answer, read my other post and what the Home internet is made for. Its made for people in rural areas that do not have access to other internet and likely have a much lower signal strength. That being like I said in my other post it is in T-mobiles best interest to provide both the home internet and the boosted signal strength from the cellspot within a household. I know there is "wifi calling" but as someone in this field for a long time I can also tell you and even more so confirmed the last couple of days that it is not near as reliable as having a cellspot recreating the signal for our cellphones as well as the internet being provided by the home internet gateway

snn_555 wrote: I thought the cellspot needed cable for backhaul. Mine was network cabled to the WiFi cellspot. The cellspot into the cable modem. I didn't think the cellspot could work without the cable to take back info from the cellspot. Basically the cellspot provided a way for phones to connect to the internet and network. So in my mind it's a snake eating it's tail. The cellspot is putting out a signal but no info coming in or going out. The home internet gateway is receiving and sending nothing as well. Hope they get this figured out for you. that is correct, The cellspot needs an outside source of Data (which in my case would be the tmobile home internet gateway router) If it worked as I described in the other post it would work flawlessly. It is in fact a snake eating its tail because it wants to connect to a device connected to itself, However those 3 solutions I posted would fix that and allow both devices to work perfectly together. Again thanks for the input and I hope it gets resolved too. Honestly its a simple solution it is just whether they are willing to do it or not

Tmobile Home Internet with Tmobile Cellspot

etperez22
Newbie Caller
Hace 3 años
So it it possible to have both T-Mobile Home Internet and a T-Mobile CellSpot (Femto)?

I would like to ditch my current ISP but still need a CellSpot to boast in-home coverage. WiFi Calling works fine, but it is not as great as being on an actual cell network.
LiamN
Roaming Rookie
Hace 3 años
I was told by High Level Tech person that the Personal Cellspot will not work since it's not compatible with 5G Wireless Home Internet. My phones are having 1 to 2 bars and they said that would be enough. Not much they can do right now.
Dallas8686
Newbie Caller
Hace 9 meses
sailracer wrote:

I’ll give this a try : T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) $14 on amazon. connects to weak cell tower signal and boosts it in your house. kyp!

Did it work im having problems with my service
mmulcahy92
Roaming Rookie
Hace 5 años
currently been on hold for over 1.5 hours, just keep hearing someone will be with me shortly lol
mmulcahy92
Roaming Rookie
Hace 5 años
Actualizar
mmulcahy92
Roaming Rookie
Hace 5 años
another update still waiting
snn_555
LTE Learner
Hace 5 años
Again the gateway is going to take the strongest signal that is T-Mobile whether it is a cell spot or a tower. What was the purpose in having the LTE cell spot still plugged in and functioning?
ochog1
Newbie Caller
Hace 4 años
Just a thought does T-mobile even monitor these pages? You would think someone from the company would give advice on fixing these problems.
Rho6869
Newbie Caller
Hace 4 años
This is happening to me right now! This thread has definitely eased my frustration a little bit. Not knowing what is wrong is the worst. I live in a mobile home and NEED the cellspot. I hope T-Mobile can figure this out....
cjake
LTE Learner
Hace 4 años
legarden wrote:

This is a MAJOR issue. We switched to Tmobile home internet. Get 10x the speed we got with Century Link phone line and less cost. Perfecto.

BUT, cellspot does not work with tmobile home internet. Now we have great internet but can't use our cellphones in our house. Always had to use cellspot before with the phone line internet. I will definitely keep the Tmobile home internet but may have to switch to a different cellphone provider….or is there a work-around-way to make cellspot work with Tmobile home internet?

So why can the Home Internet Gateway connect to a Tower, but your phones need a cell spot instead of directly connecting to a Tower.