Tmobile Home Internet with Tmobile Cellspot

It looks like we are all in the same boat and tech support has no idea how to fix it.  I was on the phone this morning with them and it was a no go.  Good idea but not everything was thought out.

This is a MAJOR issue.  We switched to Tmobile home internet.  Get 10x the speed we got with Century Link phone line and less cost.  Perfecto.

BUT, cellspot does not work with tmobile home internet.  Now we have great internet but can't use our cellphones in our house.  Always had to use cellspot before with the phone line internet.  I will definitely keep the Tmobile home internet but may have to switch to a different cellphone provider….or is there a work-around-way to make cellspot work with Tmobile home internet?

Same issue please keep updated need it fixed ASAP 

I am very interested in this as well, I am in the same position as the OP. Seems like this should be a fairly straight forward fix. Hard to believe it's 2020 and we still have many areas that don't have access to good internet.

snn_555 wrote:

I thought the cellspot needed cable for backhaul. Mine was network cabled to the WiFi cellspot. The cellspot into the cable modem. 
 

I didn't think the cellspot could work without the cable to take back info from the cellspot. Basically the cellspot provided a way for phones to connect to the internet and network. 
 

So in my mind it's a snake eating it's tail. The cellspot is putting out a signal but no info coming in or going out. The home internet gateway is receiving and sending nothing as well. 
 

Hope they get this figured out for you. 

that is correct, The cellspot needs an outside source of Data (which in my case would be the tmobile home internet gateway router) If it worked as I described in the other post it would work flawlessly. It is in fact a snake eating its tail because it wants to connect to a device connected to itself, However those 3 solutions I posted would fix that and allow both devices to work perfectly together. 

Again thanks for the input and I hope it gets resolved too. Honestly its a simple solution it is just whether they are willing to do it or not

I thought the cellspot needed cable for backhaul. Mine was network cabled to the WiFi cellspot. The cellspot into the cable modem. 
 

I didn't think the cellspot could work without the cable to take back info from the cellspot. Basically the cellspot provided a way for phones to connect to the internet and network. 
 

So in my mind it's a snake eating it's tail. The cellspot is putting out a signal but no info coming in or going out. The home internet gateway is receiving and sending nothing as well. 
 

Hope they get this figured out for you. 

snn_555 wrote:

Again the gateway is going to take the strongest signal that is T-Mobile whether it is a cell spot or a tower. What was the purpose in having the LTE cell spot still plugged in and functioning?

easy answer, read my other post and what the Home internet is made for. Its made for people in rural areas that do not have access to other internet and likely have a much lower signal strength. That being like I said in my other post it is in T-mobiles best interest to provide both the home internet and the boosted signal strength from the cellspot within a household. I know there is "wifi calling" but as someone in this field for a long time I can also tell you and even more so confirmed the last couple of days that it is not near as reliable as having a cellspot recreating the signal for our cellphones as well as the internet being provided by the home internet gateway 

Again the gateway is going to take the strongest signal that is T-Mobile whether it is a cell spot or a tower. What was the purpose in having the LTE cell spot still plugged in and functioning?

another update still waiting