Forum Discussion

Robert_M's avatar
Robert_M
Newbie Caller
Hace 7 meses

Turn off Wifi?

I just added mesh wifi to my T-Mobile home internet and now I get great 5 GHz signal everywhere in my house. I'd like to turn off the wifi on my G4AR gateway and use the dedicated mesh as the primary router but can't find a way in the app or website to do this (I figure the T-Mobile gateway will run better with the wifi off -- less heat, less wifi channel interference, etc). Does anyone have an easy fix? Thanks folks!

  • Had the same question when I started using the service. Download the app called HINT. That will turn it off and also hide the SSID.

  • I know this is old but hoping someone is still around.

    I downloaded hint on my iPhone and found the place to disable wifi.  There was a giant warning about needing a wired connection to enable wifi if I want it back.

    Can someone tell me what a wired connection would look like?  My MacBook Air doesn't have a wired internet connection.  I have a windows laptop that does have this connection but not sure how I would be able to log into the g4ar from there and use hint to enable wifi.

    Is there a exe file that loads hint onto the windows laptop, and do I just run an ethernet cable from the laptop to the wan slot on the g4ar?  

    Many thanks.  I am using a flint 2 router and want to turn off all other wifi signals, I believe they are causing interference.

  • RPA's avatar
    RPA
    Channel Chaser
    SamuiDog wrote:

    I got the HINT app from Google Playstore and now have access to turn off the wifi (although I haven't tried it yet). I'm pretty disappointed though the T-Mobile has decide to lock down the gateway to this extent and I'm leery of relying on a third party app for such access (not a comment on the app itself it's just that T-Mobile could do something to break this without warning or the app could become unsupported).

    I'm going to have to think about whether to keep this service going forward based on these issues. Hopefully someone from T-Mobile reads these comments.

    TMHI updated the firmware, after I already used HINT to turn off WiFi Radios and hid SSID. Nothing broke, G4AR is now even faster with the update firmware.

  • RPA's avatar
    RPA
    Channel Chaser
    Robert.M wrote:

    i watched the video but it seems the HINT app has not been tried with the newest G4AR gateway (with external antenna ports). Not to worry everything seems to be working ok with the gateway wifi still on. Thanks though!

    I used it on my G4AR. Worked great. WiFi is completely turned off and SSID is also hidden. Gateway runs cooler and less WiFi interference with my Mesh Network system.

  • i watched the video but it seems the HINT app has not been tried with the newest G4AR gateway (with external antenna ports). Not to worry everything seems to be working ok with the gateway wifi still on. Thanks though!

  • I got the HINT app from Google Playstore and now have access to turn off the wifi (although I haven't tried it yet). I'm pretty disappointed though the T-Mobile has decide to lock down the gateway to this extent and I'm leery of relying on a third party app for such access (not a comment on the app itself it's just that T-Mobile could do something to break this without warning or the app could become unsupported).

    I'm going to have to think about whether to keep this service going forward based on these issues. Hopefully someone from T-Mobile reads these comments.

  • Rich_G's avatar
    Rich_G
    Network Novice

    I used the Hint app also. They have some great UTube videos on how to add a router also. 

  • RPA's avatar
    RPA
    Channel Chaser

    Had the same question when I started using the service. Download the app called HINT. That will turn it off and also hide the SSID.