Forum Discussion
wyze cameras will not connect since i got 5g internet home gayeway from t mobile
My wyze cameras not connecting to my 5g t mobile internet does anyone know why and can anyone offer help or direction to go thanks
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can "see" it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
macmodel wrote:Rogracer2000 wrote:My Wyze cameras work fine with my TM Arcadyan router...however I did the initial camera set-up on that router. If you're having a problem, maybe try doing a factory reset on the Wyze and do a fresh install.
In the Wyze app, I deleted the camera all together than set it up with the new tm router. I'll give it another try.
Just did the hard reset of the wyze camera. Nothing changed. Still reboots my router every 5-10 minutes. I have a desktop and iphone connected to the router which functions fine with the router if the camera is disconnected.
