Forum Discussion
wyze cameras will not connect since i got 5g internet home gayeway from t mobile
My wyze cameras not connecting to my 5g t mobile internet does anyone know why and can anyone offer help or direction to go thanks
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can "see" it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
juicysuit wrote:FOLLOWUP - After calling TMobile and Wyze help lines and spending countless hours trying to resolve….I threw in the towel and bought a Google Nest Indoor Wired Cam. It WORKS with Dual Band Routers and I am having ZERO issues. I actually like the Google Cam much better than the Wyze even though it cost $99 vs $35 for the Wyze.
I had to update my Wi-Fi internal adapter on my desktop to use 5g. My old one was a 2.4 conflicting with my Wyze cameras. Now just my cameras are on the 2.4 of the router and iPhone and desktop computer is using the dedicated 5g network. I don't have them switching back and forth. Totally dedicated. It was a nightmare to figure out.
