Forum Discussion

JJ_CUSTOMER_CAT's avatar
JJ_CUSTOMER_CAT
Network Novice
Hace 7 meses

My phone won't call out and no way to contact customer service

I can't find chat or email when I can't make a phone call becuase my phone is not calling out! I am getting no cellphone service to call when I have unlimited international package adn I can't call you!

  • gramps28's avatar
    gramps28
    Router Royalty

    Scroll down from this post, click on the additional support tab and click on the contact us tab, if chat is available a window will appear.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    You can also use one of the social media icons at the bottom of this page to message our T-Force team on Facebook or X. If you can access the Community, you should also be able to see our Support site. Pagar Servicios de roaming internacional | Asistencia de T-Mobile for some basic steps to get you set up and ready to use service internationally. 

    I hope this helps!

  • syaoran's avatar
    syaoran
    Transmission Titan
    bayttovan9 wrote:

    Phone won't call out

     

    Try reaching out to T-Mobile via DM on Facebook or Twitter/X.