Forum Discussion
"No Service" in Brazil
I just got in Brazil and the Automatic Network selection is not working, so I choose VIVO as a network. However, still "no service"
I was in Panama before and everything worked normally. Does anyone know what is happening and how can I fix that?
¡Gracias!
¡Hola,
if you have an iPhone: make sure you go into Cellular Data and turn on the roaming.
if you have android: Turn the Global Roaming feature on.
let me know how that works and if you were able to get the signal needed.
Paulo Barcelos wrote:
Does anyone know what is happening and how can I fix that?
You can call T-Mobile's international roaming support line for free from any T-Mobile phone (+1-505-998-3793). Via WiFi Calling if you don't have cellular service.
It will for data as long as your phone supports Vivo bands.
Looking at Vivo’s bands you should have 2G for calls but many other bands.
Thank you! But there is no service, so I could not use calling and sms. Do you know if I change apn it will be fixed?
Can you use calling and sms. You may need to change apn settings for data.
