Forum Discussion
T-Mobile international roaming does not work with my Simple Choice plan.
I have a North America Simple Choice Mobile Internet UNL Data with 2GB 5G & 4G LTE plan, that according to this article (https://www.t-mobile.com/support/coverage/international-roaming-services#:~:te...
First off, does your phone work for texts and calls? Is data the only problem? Have you checked your settings to make sure that data roaming is enabled. It can be turned off in the phone settings and, separately, in your account settings. Do you have a PING utility? Can you PING 8.8.8.8? You can call T-Mobile's International Support at +1-505-998-3793 (Free call from your T-Mobile phone).
https://www.t-mobile.com/support/coverage/international-roaming-checklist
In our experience, the data works but the voice and SMS are extremely unreliable
