Forum Discussion
T-Mobile Home Internet LTE Router Connection Issue
I received my LTE router in the mail a few days ago and everything seems to be working just fine service wise. However, I am having issues with connecting specific devices to the router and loggi...
Hello Chris,
Yes, the connection issue is solved. There was a software update last week for the LTE Router/Modem and that seemed to fix my connection issues. This included my Ring doorbell and an off-brand smart plug that I have. At this point, all of my devices connected and are functioning.
I have not received a response as of yet but I was told that I would get a call today or tomorrow.
And at this point, I have not contacted RING support directly but I have used their help documentation but without success. I will contact RING directly to see if they can provide any insight as well.
