Forum Discussion
Replacement Phone
I purchased a Mystic Bronze Galaxy Note 20 Ultra in September of 2020. The phone stopped working last week and I was told that the display screen was defective. Since the phone was not damaged, I cou...
Personally, I think you should have filed a warranty repair with Samsung. That way, you would have receive3d the same color device in return. The phone insurance T-Mobile pushes, is through a company called, Assurant. This company is not well liked in the industry at all. When you send in a device to them, they expect you to be happy with whatever you get back. Personally, the one time I used them back in the days of a Nexus 6, the device they sent me first, was so bad, I sent them their own device back because it looked like it was used to play hockey with on their warehouse floor. If you haven't returned your device yet, send them back theirs and file a warranty claim with Samsung.
