Forum Discussion

JSB17's avatar
JSB17
Network Novice
Hace 5 meses

Protección de dispositivos

The device protection for my phones is on my two free lines that are currently unused.   Shouldn't they the device protection and payment for the new phones be on the same lines currently being used?  If I use those 2 free lines won't the device protection be on the wrong devices?

  • gramps28's avatar
    gramps28
    Router Royalty

    If I understand device protection correctly it's on the phone with the Sim that has the feature which is why if you need to make a claim you need to make it while the Sim is in the phone. If you move the Sim to a new phone the device protection will move to that phone.