Forum Discussion
Home Internet not eligible for Emergency Broadband Benefit
So I went through the application process and got approved but now T-mobile is telling me that my home internet is not eligible for the benefit. What gives? Why have it on the page advertising it if ...
lulla wrote:
So I went through the application process and got approved but now T-mobile is telling me that my home internet is not eligible for the benefit. What gives? Why have it on the page advertising it if their plan does not qualify? What does someone need to do to qualify? They are advertising that they are a part of this yet no one is having success in setting it up.
According to T-Mobile, only T-Mobile Home Internet accounts activated before March 10, 2021, are eligible for the EBB.
I am also being told by Tmobile that my home internet is not eligible for EBB. They keep saying I do not have a qualifying rate plan which is ludicrous. As far as i'm concerned there are no tiered rate plans for their home internet if that is what they mean. If the story you linked is true. They are falsely advertising this benefit on their website without explicitly stating it is only for those who got their home internet service before March.
