Home Internet not eligible for Emergency Broadband Benefit

From my understanding, T-Mobile has a 3rd party they employed to take calls to make their customer service 24/7 accessible. I suggest calling at your local time zone from 8AM-7PM. This ensures you that you will be able to speak to an actual T-Mobile customer representative. Most of the 3rd party that answers the phone will disregard your circumstance and read the generic reply they've been told to say. From there, either get home internet ($50) or get it applied to your phone bill by filling out this T-Mobile application. https://t-mobile.custhelp.com/app/forms/EBB_Enrollment/session/L3RpbWUvMTYzOTU5OTA1MS9nZW4vMTYzOTU5OTA1MS9zaWQvZlVfbWl6eGtjZkM3cUllMVp1YmFHQmhGZHFrZWNXQUVETHh3YTJ1TklIc1l5alBEVVhBVjhfWGtNM1BtMDhTaG41NXBYWkNJR2JuV0dpMUQ2ZXBvS0g1TUo1blJSZE40QXFmcVlEdzBabDlFNFBjYmRoSVhNQUtRJTIxJTIx. This link is not easily found because T-Mobile doesn't really want to give you the discount. Plus not all their employees are on the same page. From my understanding (I've talked to 10-15 T-Mobile reps & been on the phone with them for 10+ hrs so far), the third party employee response will always be "you had to apply by March 10 2021." This is NOT TRUE AND WRONG, because why would T-Mobile have the program still up on their website well after 9 months if the promotion is still not offered. A T-Mobile rep. Should've seen it and notified their supervisors of the error. They do this to encourage you to sign up for their services (phone or home internet) to charge you for your first few billing cycles. They are aware this is wrong because they keep notes of your calls with them. T-Mobile will tell you the application with them and with EBB must be the same and the modem they give you has a DIFFERENT PHONE NUMBER THAN YOUR CELLPHONE NUMBER. Thus these are the steps I went through. Still waiting on my new application to be processed but I am hopeful this will happen. 
1. sign up through EBB and get approved

2. contact your provider, in this case, T-Mobile. And let them know you want to open a home internet acc. Or whatever and mention the EBB discount program. If they say that the program ended in March 10,2021, ask to talk to a supervisor. If that supervisor says the same, ask for their supervisor or call back again.
3. wait for the device to arrive and set it up. 
4. Fill out the application for T-MOBILE END. https://t-mobile.custhelp.com/app/forms/EBB_Enrollment/session/L3RpbWUvMTYzOTU5OTA1MS9nZW4vMTYzOTU5OTA1MS9zaWQvZlVfbWl6eGtjZkM3cUllMVp1YmFHQmhGZHFrZWNXQUVETHh3YTJ1TklIc1l5alBEVVhBVjhfWGtNM1BtMDhTaG41NXBYWkNJR2JuV0dpMUQ2ZXBvS0g1TUo1blJSZE40QXFmcVlEdzBabDlFNFBjYmRoSVhNQUtRJTIxJTIx
    
5. in the application, it will ask for your contact number (your phone number) and the phone number associated with the device (this is the phone number given to you on the designated modem/ tower.) 
6. wait about 10 days. Then call asking for an update on your application. T-Mobile will trick you and say something like "the phone number on your EBB application and TMOBile application do not match and they can't do anything about it." Make sure the device number is on your T-Mobile application. If they still don't want to help you, ask them for a refund as most T-Mobile representatives will promise you they can apply the discount manually AFTER you receive the modem. 

i hope this helps you all ask you need to apply the discount by January 12,2022 or you have to reapply for EBB again. You still have to apply for the EBB discount through T-Mobile again after January 12,2022 just not EBB itself.