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Tony_T's avatar
Tony_T
Newbie Caller
8 months ago
Solved

Home Internet vs Home Internet Plus

I’ve looked ait the comparison of the Home Internet plan vs Home Internet Plus plan and am I correct that the difference is that the Home Internet Plus plan includes the G4AR and Wi-Fi Mesh Access Po...
  • tmo_amanda's avatar
    tmo_amanda
    7 years ago

    These notifications would drive me nuts, too. It definitely sounds like a feature that was built into the latest update for the V20 which I can pass along feedback on. So far we haven't identified a work around for these notifications. If that changes, I'll be sure to update you.

dreamhuge0763's avatar
dreamhuge0763
Roaming Rookie
7 months ago
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Today, an agent offered to order a mesh for free so I can extend my coverage.  I am not sure if he was aware that I already have plus. Should I say yes to that? I really don't need a total of two meshes, but I am wondering if by using the free mesh he send me, I can actually change my plan to the regular 5G and pay less monthly by using the free mesh and returning the one that came with my 5G plus plan. Any thoughts? Thanks in advance.

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I’ve looked ait the comparison of the Home Internet plan vs Home Internet Plus plan and am I correct that the difference is that the Home Internet Plus plan includes the G4AR and Wi-Fi Mesh Access Point while the Home Internet plan includes the Arcadyan KVD21 (and no Mesh).

","kudosSumWeight":0,"postTime":"2024-09-07T18:59:13.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:58497_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4584},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I’ve looked ait the comparison of the Home Internet plan vs Home Internet Plus plan and am I correct that the difference is that the Home Internet Plus plan includes the G4AR and Wi-Fi Mesh Access Point while the Home Internet plan includes the Arcadyan KVD21 (and no Mesh).

"},"Conversation:conversation:58497":{"__typename":"Conversation","id":"conversation:58497","solved":true,"topic":{"__ref":"ForumTopicMessage:message:58497"},"lastPostingActivityTime":"2024-10-10T12:56:48.000-07:00","lastPostTime":"2024-10-10T12:56:48.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:58497":{"__typename":"ModerationData","id":"moderation_data:58497","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:58497_1":{"__typename":"Revision","id":"revision:58497_1","lastEditTime":"2024-09-07T18:59:13.000-07:00"},"ForumReplyMessage:message:58501":{"__typename":"ForumReplyMessage","id":"message:58501","conversation":{"__ref":"Conversation:conversation:58497"},"author":{"__ref":"User:user:45170"},"revisionNum":1,"uid":58501,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plans-features"},"subject":"Re: Home Internet vs Home Internet Plus","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:58501"},"parent":{"__ref":"ForumTopicMessage:message:58497"},"body":"

Today, an agent offered to order a mesh for free so I can extend my coverage.  I am not sure if he was aware that I already have plus. Should I say yes to that? I really don't need a total of two meshes, but I am wondering if by using the free mesh he send me, I can actually change my plan to the regular 5G and pay less monthly by using the free mesh and returning the one that came with my 5G plus plan. Any thoughts? Thanks in advance.

","body@stringLength":"456","rawBody":"

Today, an agent offered to order a mesh for free so I can extend my coverage.  I am not sure if he was aware that I already have plus. Should I say yes to that? I really don't need a total of two meshes, but I am wondering if by using the free mesh he send me, I can actually change my plan to the regular 5G and pay less monthly by using the free mesh and returning the one that came with my 5G plus plan. Any thoughts? Thanks in advance.

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I don't know which model gateway is current with the base plan, but the rest of your assumption sounds correct. I think they provide more \"support\" with the Plus plan, for what it's worth. 

if you have been able to cover your home with a single Wi-Fi router, you'll probably be fine with the base plan/gateway. If you find you need more coverage, you can buy your own mesh. 

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