Forum Discussion

S_Osborn's avatar
S_Osborn
Newbie Caller
Hace 5 meses

internet speeds suck AGAIN!!!!!!!!!!

I don't understand why you can have great speed for weeks in a row then they go so slow for a week you're better off using a hotspot or in reality better off with your old internet company I have had T mobile going on 2 months and this is the 3rd time my internet have went to speed of 10mb download and 2-5mb upload which is not what this company guarantees. I switched from AT&t over a yr ago with phone service which hasn't been bad not saying the greatest but not bad. Then 2 months ago I switched to their internet now I really starting to think I made a mistake speed are not consistent and each technician will say something completely different and feed you with some bull like one I spoke with made it seem like my fault it was crazy all I can say is I hope they figure out their issues and quit lying to us customers that cancel our old services to try theirs!!!!!!

  • TheSP's avatar
    TheSP
    Roaming Rookie

    T-Mobile post Sprint merger is a trash company, plain and simple. Home internet has been oversubscribed so speeds are closer to dial up than they are to cable. They replace their reliable Home Internet phone app with the T-Life app and it only rarely can figure out that it's already connected to the gateway's network. 

    For years they set themselves apart from Verizon and AT&T by always being a better company, post merger they set themselves apart by always being the worst wireless company on the planet! 

     

    ¡Bien hecho!