Forum Discussion
Promo Code says expired but I just received it today
I received confirmation that I could order the Amazon Echo Show and to use the provided promotion code. I went to the link, but and pasted the promo code but Amazon says "this code has expired" I just got it! Suggestions?
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
SatcomGuy wrote:
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
Nice. Thank you!
Literally only use Facebook or Twitter… every other way for any help from ANY company is horrible.
CarlyleTR wrote:
Yep, same here. Received code today, expired per Amazon link.
I honestly have NEVER had this problem in the past. Promo codes always worked for me. I am surprised this happened and will be even more surprised if the right person won't fix it. I'm waiting for a response on Twitter now but will post publicly if I don't get a response soon.
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
Now my 3rd call back today, since my 2nd call after waiting 30 minutes to talk to someone, tell her the issue and she puts me on hold...then another 30 minutes later they disconnect the call! Now my wait time says another 30 minutes...I think there are lots of us calling about this issue today so wait times are stupid long, hopefully they finally see it's THEIR issue that they need to fix for all of us and give us what we were offered. Not opposed to Class Action against TMobile for deceptive advertising...
Having same issue
ammm317 wrote:
SatcomGuy wrote:
Honestly I have had a great experience with T-Mobile since I got them. This expired code was such a tease tho!
I see it much more than a tease, more like false advertising or bait & switch…
Yeah agree!
SatcomGuy wrote:
Honestly I have had a great experience with T-Mobile since I got them. This expired code was such a tease tho!
I see it much more than a tease, more like false advertising or bait & switch…
Honestly I have had a great experience with T-Mobile since I got them. This expired code was such a tease tho!
Same happened to me! I submitted before the promotion was over on 8/16. Received the email today 10/4 and within 10 minutes of receiving, put in the code and was told it was expired. Over an hour on the phone with 4 different reps, the first one connected me to Amazon, who clearly couldn't help me and the last one, deemed an 'Expert' basically tried to say the email was resent to me today and I had received it before and didn't redeem on time. I never received an email before. I told him it was false advertising and a bit of bait and switch. Asked to speak to someone who could fix this or submit a complaint and he told me there wasn't any contact info he could give me. Not a good start to our new relationship with T-Mobile.
